Please note the production time on your confirmation email or on the product page under "production time".
The production time does not take into account the shipping time.
If your production time has passed and you have not received a tracking link please email us hello@thetimberline.com.au
If your order has been sent (you received at tracking link) please check the tracking link to see the status of your delivery.
If your delivery is overdue please contact the courier. We do not get any information sooner then you will. If you are not getting anywhere please contact us and we will see what we can do
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